1. Information We Collect
We collect information you provide directly to us when you register for an account, use our services, or communicate with us. This includes:
- Name and email address
- Website URLs you add to our platform
- Payment information (processed securely by third-party payment processors)
- Usage data and analytics
- Conversation logs generated by the AI widget on your website
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities on our platform
- Detect and prevent fraudulent transactions and other illegal activities
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:
- Service providers who assist us in operating our platform (OpenAI for AI processing, payment processors)
- Law enforcement or regulatory bodies when required by applicable law
- Business partners only with your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS and at rest using industry-standard encryption.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.
6. Cookies
We use cookies and similar tracking technologies to track activity on our service and maintain session state. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party AI Services
SiteMiind uses OpenAI's API to generate responses. Content submitted through the widget may be processed by OpenAI in accordance with their privacy policy. We do not share personally identifiable information with OpenAI beyond what is necessary for response generation.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information at any time
- Opt out of receiving promotional communications
- Request a copy of data we hold about you
- Withdraw consent where processing is based on consent
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Tinger Technologies LLP
Email: privacy@tingertech.com
India
Have questions about this policy?
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